FAQ

We cover Bath, Bristol,  the majority of Somerset and Wiltshire, and parts of Dorset and Devon. We sometimes travel further afield so don’t be afraid to ask. 

We offer no obligation, free of charge site visits for all potential marquee bookings. 

We will do our best to visit you on a day and at a time that best suits your schedule. Evening and weekend site visits are sometimes an option.

We generally ask for a 25% deposit at the time of booking and the balance on the day of collection but we like to be as flexible as possible so if you have any particular requirements please do ask. 

We charge for delivery and collection for the majority of furniture orders. The cost is dependant on the location and days of the week. 

Where possible we don’t charge for delivery and collection of marquee orders but if the location is more than 25 miles from our base we normally need to charge.

Delivery and collection charges can be affected by the time of year. 

The size is dependant on your number of guests, what activities (drinking, dining, dancing etc) will be taking place inside the marquee and what items (stage, bar, cake table, gifts table, photo booth etc) you want to fit inside it. Please visit our clearspan and traditional marquee pages for a rough guide on sizes. We can advise you on size once we know the details described above.

For a Saturday event we tend to install the marquee on the Wednesday, Thursday or Friday before and remove it on the Monday after. In the busy summer months we may ask to remove the marquee on the Sunday but if that isn’t convenient we will stick to the Monday. 

We can often offer better discounts in the winter months however you need to bear in mind that there are extra costs involved in holding an event in a marquee in the winter months i.e. hard flooring, heaters, doors etc.  

Both our clearspan and traditional marquees are made out of white PVC.

Traditional marquees can’t be built on slopes but clearspan marquees can sometimes be. It depends on the degree of the slope though. We have the ability to provide a clearspan marquee with varying leg heights however we don’t have the right type of flooring to level off the slope. We can build clearspan marquees on scaffolding but we can’t provide or install the scaffolding itself – that would need to be sourced separately. 

It depends on their size. We think trees and flowerbeds can be nice features in marquees so we do our best to incorporate them. 

Traditional marquees can’t be built on hard surfaces but clearspan marquees can. We secure them with water ballasts and tractor weights. A marquee that is weighted is less secure than a marquee that is staked into the ground so we often aren’t able to build a marquee on a hard surface if the site is exposed and prone to high winds. 

Yes, if the weather is suitable you can take the walls off the marquee. The team building the marquee will show you how to do it.

All of our tables require linen with the exception of our rustic trestle tables and beer festival tables.

We don’t stock table linen.

We would recommend that you ask your caterers if they can provide table linen.  

We don’t own any toilets but we can arrange to hire some from a local supplier on your behalf. We can arrange anything from an individual builders style toilet unit up to a luxury toilet unit for 350 guests. 

We will obviously do everything we can to prevent something going wrong on the day but we always have someone on call in case something does go wrong. We will give you a mobile number for the person on call and you can call them whenever you need to. We will initially try to resolve the issue over the phone but if that isn’t possible we will send someone to site as soon as we possibly can. 

We have full public liability insurance but we’re not covered for any damage or theft.

If any damage or theft occurs to any of the items on hire, the customer is liable. Some take out event insurance that covers damage and theft of a marquee and its contents.  

We always discuss insurance in more detail at site visits and we can make recommendations for event insurance if required.

If you have any questions that aren’t listed above please feel free to get in touch with us.

OUR ADVICE …

For choosing a site/ venue for your marquee:

When choosing a site/ venue for your marquee we would recommend you think about the following aspects:

  • Is the space available big enough?
  • Is the ground suitable – flat and firm?
  • Is the vehicle access good? Your guests and your suppliers will need to access the site/ venue. Some of your suppliers’ vehicles are likely to be quite large (potentially lorries) and some may be towing. 
  • What facilities and services are there – water, electricity, toilets, parking?
  • Are there any obstacles such as underground water pipes, overhead telephone lines or trees?

For booking a marquee:

Where possible book well in advance especially for events during the busy summer months.

When you contact a marquee hire company you are likely to be asked some or all of the following questions so it may be useful to have the right information to hand when you call:

  • How much space do you have for a marquee?
  • How many people are you hosting?
  • Will your guests be sitting, standing or a mix of both?
  • What would you like to fit inside the marquee – tables and chairs, dance floor, bar, band/ DJ, photo booth?
  • What surface will the marquee be built on?
  • What services and facilities are available on site?
  • Is there good vehicle access to the site? 

For the days leading up to your event:

Cut the grass a few days before the marquee build to allow time for it to dry out.

For the day of your event:

Give the name and contact number of your marquee company to someone trustworthy, just in case there are any problems that need resolving.

Make sure someone knows how to work the electrical items – lights, PA system, heaters etc. 

Make sure someone is in charge of blowing out candles at the end of the night and turning off all electrical items. 

Most importantly, relax and enjoy your event!

Thank you so, so much for all your help and guidance you gave us with our wedding. We were so impressed with how well you looked after us, really going the extra mile. Your team were brilliant as well.

Tamsin & George Bretten